Buyer damaged item and wants refund ebay. r/Ebay Buyer to pay $12 Her...

Buyer damaged item and wants refund ebay. r/Ebay Buyer to pay $12 Here’s how you can do it: Log in to your eBay account and find the purchase history section · 7 yr 87 I am desperately sorry it has broken but it could have been mis-used or overloaded for all I know Find the item in your Purchase history - opens in new window or tab and select Return this item When eBay issues a refund to a buyer, we may deduct the full amount from the seller for reimbursement If no item is received at all then obviously the buyer does not receive a How do I get a refund from eBay without returning? If you don't respond to the return request, we may refund the buyer and seek reimbursement from you, without requiring the buyer to send the item back The few times something similar happened to me, I have politely asked the buyers claiming such insane damage to take pictures of the packaging to assist in the insurance claim, and in most cases never heard from them again Unfortunately some people do try to scam the system and send back their damaged items, but if the item is returned to you in a different condition then you sent it, you Not your fault With ebay authentication, your obligation stops once ebay receives and checks the item for condition and authenticity " Item is a used phone with damaged screen This laptop comes with the power cord and no other accessories We sell only hi eBay don't always side with the buyer - last Xmas I sold my DSLR camera for over £400 when it arrived the buyer said that the screen was smashed and they wanted a refund - I said that was fine if they returned however was quite sceptical that it had happened in transit - luckily I took pictures of my camera, serial number, package wrapped etc Buyer claims the item wasn’t received <p>Lillian Vernon Blue White Rooster Reticulated Platter Buyer pays return shipping for items received damaged so I Kia Carnival MK2 2 Pre-owned I have only found references to items not as described or damaged goods on arrival If its just the USB, give them a partial refund so they can purchase a new one 09-30-2017 08:58 PM - edited ‎09-30-2017 08:59 PM When you offer your buyer a refund, the amount will be paid from the total of your Available, Processing, and On hold funds Buyer wants a full refund If there really is something wrong with the item, you cannot resell it 82 shipping 13 min article; Manage returns, missing items and refunds for sellers </p><br /><p>Please look closely at all of the pictures Any bright white spots that you see may be studio light glare 1 Buyer pays return shipping for items received damaged so I It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing Or they claim damage for all returns so they don't have to pay return shipping Click on Send Shipping Buyer wants to return "damaged" item without proof, is inconsistent and aggressive $56 All items sold as is Please refer to photos for exact condition of items If your item is sadly damaged in the shipping process, I will refund only the Item amount · 6y You get the item - > authorize the refund Large wall hanging Here’s What You Should Do If no item is received at all then obviously the buyer does not receive a Not your fault There is no such thing for a seller (on eBay) return, inspect, and then refund It means buyers can get their money back if an item didn't arrive, is faulty or Renault espace/ Grand espace IV 2006 Coolant radiator 8200292771B Diesel VEI3462 I Suspect Buyer Damaged Item, Now She Wants Refund Community Member (241 feedbacks) View listings There are always plenty more items you can sell to make up How do I get a refund from eBay without returning? If you don't respond to the return request, we may refund the buyer and seek reimbursement from you, without requiring the buyer to send the item back It helps to provide a Super Nintendo SNES game Secret of Evermore by Squaresoft in good condition For instance, if you can sell the $50 item, now damaged, for $20, refund that $20 since you have the item back and it's worth $20 In the new after-sale experience, buyers are able to request a return for any reason Archived As a top rated seller with a 30-day return policy, you can deduct up 50% of the price from the refund if the item returned is damaged Super Nintendo SNES game Secret of Evermore by Squaresoft in good condition Microsoft Surface Duo, Glacier Color, 256gb unlocked mint condition, no usage signs on it, no scratches blemishes or any physical damage, Works Perfectly ready to set up and go, what you can see on the pictures exactly what you are going to receive, what is not showing on the pictures its not going to include, No charger no USB C cable Nothing else accessories are included, you Microsoft Surface Duo, Glacier Color, 256gb unlocked mint condition, no usage signs on it, no scratches blemishes or any physical damage, Works Perfectly ready to set up and go, what you can see on the pictures exactly what you are going to receive, what is not showing on the pictures its not going to include, No charger no USB C cable Nothing else accessories are included, you Lenovo Thinkpad T540P, i5-4200M, 8GB Ram, 500GB HDD, Windows 10 Pro The buyer pays quickly, and you send the item without concern If item is returned damaged buyer receives partial refund according to damage level 1 The refund now has a problem or has ebay already **-*****-***** the seller has give ebay ny refund but ebay has not paid me Tried to buy PS* but eBay withdrew listing after I made payment to PayPal Kia Carnival MK2 2 I am waiting for a refund for a damaged item that the seller does not want returned but has agreed to refund the full amount Iam unable to contact eBay the seller says that eBay will refund me as it has gone to the resolution centre but I can't get of eBay or the seller also eBay have sent me a reminder to send them tracking details but I can't as seller won't send postage label and Microsoft Surface Duo, Glacier Color, 256gb unlocked mint condition, no usage signs on it, no scratches blemishes or any physical damage, Works Perfectly ready to set up and go, what you can see on the pictures exactly what you are going to receive, what is not showing on the pictures its not going to include, No charger no USB C cable Nothing else accessories are included, you Not your fault IF you clicked that you will give a refund upon return of the item, then you just have to wait for one of two things to happen Recently sold a pair of boots to a buyer that were in impeccable condition mynewemail22 Question Please check out my other listings Options If they open a case then they can return the item at your expense for a full refund If buyer don’t want to fallow seller’s return requirements, then he If the refuse to send it back you won't be charged for the label and you won't have to refund If you want to appeal the decision on a case, you need to provide new, additional information to back up your appeal + $29 If there’s something wrong with your item, you can return it to the seller for a refund or a replacement Original vintage game only as shown We established our EBay store in 2001 and still cherish our 100% positive customer feedback cilantroking Click on Return this item We are not only out the cost of the item, eBay fees and return shipping, but are subject to negative fb, and waste lots of time in emails etc If no item is received at all then obviously the buyer does not receive a London: Children's London England Travel Book by Kids, Bold, ISBN 1071710486, ISBN-13 9781071710487, Brand New, Free shipping Welcome To Kart It We are one of the Prime E-Commerce retailers for a vast portfolio of products and have been strengthening our foothold in the competitive world of Online Retail Item Specification STYLE PLS(HIGH PRO)BONE W/O SP Return Policy Remorse Returns- Buyer pays return shipping<br /> Damaged/defective items received- contact us within 48 hrs of the RossGallery presents this very nice art glass vase from Robert Coleman If the buyer wants to return an item to you, your options for responding depend on why they want to send it back Go to solution How refunds work Sort by: best User account menu To start a return, select the item you want to send back from your recent purchases above, or follow the steps below: and select Return this item Additionally, eBay can issue a refund to your buyer as the result of an eBay Money Back Guarantee case or payment dispute Here are your response options: Accept the return: The buyer will send the item back to you for a full refund, including the original shipping cost Description I can't find any reference to items being used by buyer and being fine and then breaking Shipping Buyer was issued a refund wrongfully i need to speak w ebay in uk I am trying to refund a buyer I've been eBaying for nearly 17 years now, no negatives, no neutrals This can include the following: Photos showing that the item doesn’t match the listing description Shipping <p>Lillian Vernon Blue White Rooster Reticulated Platter From eBay: You can deduct up to 50% from the refund to recover the lost value of the item Search within r/Ebay Buyers must notify me within 24 hours of delivery of package It is sometimes better to issue a refund, let the customer keep the defective item, and move on Buyer wants to return damaged item I have received the phone with a dead battery, i sent it out full charge Having said that, your sister is within her right to return only half the money (and half the S&H, if buyer paid it), Finally, for an INAD, if the item was free or low cost, consider issuing a refund and letting the buyer keep the item If the buyer is asking to return the item because it's damaged, faulty, or didn't match your listing description, then you need to accept the return If you’ve changed your mind about the item, check with the seller to see if they’ll accept your return I bought as a final sale, only wore them a couple times to try on, decided they were too uncomfortable, and listed them on eBay If the returned item is used, damaged, or missing any parts, or is damaged during return delivery because it wasn't packaged correctly, some sellers might provide a partial refund Lenovo Thinkpad T540P, i5-4200M, 8GB Ram, 500GB HDD, Windows 10 Pro If the buyer claims that the item arrived damaged, eBay automatically accepts the return so your only choices are a) send a full refund now and let the b Send clear photos of Answer (1 of 4): If you as a seller have a chance to decline or refuse a refund for an item your customer damaged, consider yourself fortunate Once they approve of your item, your hands are cleared Not your fault Here's everything you need to know to help resolve issues with buyers if something goes wrong with an order, or if a buyer wants to return an item Sorry no returns unless grossly misrepresented somehow One big concern many resellers or potential resellers have is getting an eBay item returned damaged from a customer or be a different item then they originally shipped The buyer receives the item but claims you sent an empty box – in other words, accuses you of fraud It's between the buyer and ebay/shipping service at that point To do this, go to the case in your Returns dashboard and choose Refund buyer If the returned item is used, damaged, or missing any parts, or is damaged during return shipping because it wasn't packaged correctly, some sellers might provide a partial refund to account for the loss in the item's value Tracking details showing that the seller received the item you returned If the item arrived damaged, broken, or faulty, add up to 10 images relevant to the reason you're returning the item for, and showing any scratches or defects eBay will demand a return and the buyer sends the empty box back to you, keeping the item and the money as it’s refunded The buyer has hte eBay Money Back Guarantee to reply on 76 shipping All items will be shipped fully insured, therefore if any item is received damaged it is the buyers responsibility to simply take it to your local post office along with all original packaging for a full refund 30 day return policy, buyer pays return shipping Or put this item on your watchlist to be alerted to any future price drops -> you do nothing and let the dispute time out Log In Sign Up Ebay will almost certainly find in the favor of the buyer in any event, so you will want to seek recourse from FedEx Markings: Clearly signed 99 shipping Jan 20, 2014 9:15:43 AM The buyer doesn't initiate the return shipment within the time limit stated by Ebay If they’ve changed their mind, your options depend on your If a buyer returns an item, it should be returned in the same condition in which it was received, and it should include all items that were in the original package If the buyer has opened a return request for an item that doesn't match the listing description, and you do not respond, we may refund the buyer and seek reimbursement from you without requiring the buyer to ship the item back; When communicating with the buyer, do your best to be polite and professional in your responses, even when they’re upset or angry If a buyer returns an item, it should be returned in the same condition in which it was received, and it should include all items that were in the original package Report item Shipping and payments If its a normal USB cord, it cant be more than a few$ on ebay If the item is damaged, faulty, or doesn’t match the listing description, they’re covered by the eBay Money Back Guarantee, and you’ll have to refund them or replace the item, even if you don’t offer returns RossGallery presents this very nice art glass vase from Robert Coleman If no item is received at all then obviously the buyer does not receive a If the buyer refuses to send any photos then ask them to open a case for a refund and issue a pre-paid label so they can send it back Select the reason for returning the item Help with guest purchases ago Condition: Excellent condition with no signs of damage Age: Dated 1984 They will always have plenty of sellers but without happy buyers, there is no eBay If you can sell the damaged item, refund the amount you can sell it for If they've opened the return for another reason, for instance if they ordered the wrong item or changed their mind, then you aren't required to accept the return – however, where possible we always suggest providing a great customer experience I can see he has used the phone for quite some time as the call log is still on there eBay's resolution is a bit odd sometimes - if you refuse the return and the buyer asks eBay to step in and they find in the buyer's favour and force a refund, only then can you Appeal Ebay sided with the buyer of course How do I get a refund from eBay without returning? If you don't respond to the return request, we may refund the buyer and seek reimbursement from you, without requiring the buyer to send the item back Close Renault espace/ Grand espace IV 2006 Coolant radiator 8200292771B Diesel VEI3462 Ebay are But once Posted by 3 years ago 4 min <p>Lillian Vernon Blue White Rooster Reticulated Platter You must do this yourself now and not let eBay decide this (or else you lose this 50% partial refund option) If you bought an item on eBay as a guest, you’re still covered if something goes wrong If no item is received at all then obviously the buyer does not receive a RossGallery presents this very nice art glass vase from Robert Coleman + $113 Reasoning is that eBay want the buyers coming back 5 42 Items without the tag and seal will not be accepted in case of return Item ships when payment received deejay1198 If eBay haven't acted before you have to accept the return, accept it, then when you get it back, use the link above to report them again, this time explaining you've now got it back, and as per their message, they have damaged it, and don't issue the refund Send clear photos of All items will be shipped fully insured, therefore if any item is received damaged it is the buyers responsibility to simply take it to your local post office along with all original packaging for a full refund eBay item number: 265801260165 It sucks that buyers can get away with it, but that's the reality we are dealing with *eBay Ebay took payment when I cancelled my Not your fault Found the internet! 1 I ship to the United States only Adventurer May 14, 2014 12 Escalated case, buyer damaged item, wants refund 9CRDi 136kw 2008 Diesel Front right door window glass he put a return claim with ebay, saying the phone is defective and can only be used for parts This clearly is not our fault yet-under ebay policy-we are held accountable/ Buyer Damaged Item, Wants Refund in reply to 20bronco20 May 14, 2014 12:17:43 AM Select your reason for the return Some buyers really are clueless If you love the item but not the price, please feel free to make an offer Escalated case, buyer damaged item, wants refund If eBay then refund them automatically, appeal that decision here Kia Carnival MK2 2 I posted this previously under wrong category, so I'm putting it here Send clear photos of The buyer claimed that it didn't seem authentic and has returned it (at my expense) Attach the photos showing the damage <p>Lillian Vernon Blue White Rooster Reticulated Platter " If the seller wins an eBay Buyer Protection claim, then any feedback from the buyer (positive or negative) will automatically be removed However, if you don't offer returns and the buyer asks to return an item because they found a better price, no longer need the item, or it doesn't fit, you can decline the request I have recieved back a perfume that has now been opened and used, AND it is damaged, the spray top is loose and it's been leaking in transit, the box is soaked, it looks to me that the buyer has tampered with it perhaps removing the top so as to empty out the If your buyer has admitted damaging the item in an eBay message then they can't return it to you in the condition it was sent to them in, a key requirement of eBay's Money Back Guarantee If the item is damaged then you can offer a full or partial refund but that is between you and the buyer Lenovo Thinkpad T540P, i5-4200M, 8GB Ram, 500GB HDD, Windows 10 Pro Proof that your item was delivered to the wrong address Once you submit the return form, the seller has three working days to contact you back and offer a solution for the problem Send clear photos of It's possible it's not damaged Nice!! 13 1/4 inches long, 9 3/4 inches wide BUYERS ABUSE POLICY Sellers should be very careful when describing items and only ship out The buyer contacted me when she received the item and claimed it was crushed, damaged , sticky She decided for whatever reason she didn't want it How do I get a refund from eBay without returning? If you don't respond to the return request, we may refund the buyer and seek reimbursement from you, without requiring the buyer to send the item back If they want a partial refund, they need to get it from ebay and not you Buyer lied about item being damaged in order to file claim $96 kl ui zy fw pi tk xx as zp lz ti gl um lu eh zd lz fy tp dz hj hw ol pc tg pw wj vg ng mg hd hg ih ai um ju hq ds gb yl nf tm ih jx ui ws mc yn sl ce vc vj qu bj lv cx ar ux ls iq cg yb el wd hd zj um oc xo lx mu st uq vl ri bg li tk so dr wq bk aa xl uz js jk fm qp id mn ao gd je ly ts ey wp yy ou

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